Certificate Course in Psychosocial Team and Crisis Management
Personal Development and Communication AK education voucherIn personGerman 96.00 Präsenzeinheiten

Certificate Course in Psychosocial Team and Crisis Management

Expert*in des bfi

Respond professionally – provide guidance – foster resilience

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Description

Increasing workplace demands pose growing challenges for employees, teams, and entire organizations. Psychological strain, overwhelm, prolonged absences, or loss of motivation highlight the need for direct and practical support. This certificate course qualifies employees – from various industries and hierarchical levels – as contact persons for psychosocial support. The goal is to serve as a guide in challenging situations, offering orientation and security, and effectively supporting team members. At the same time, the resilience and performance of the entire organization are strengthened.

Requirements

No special prior knowledge required; practical relevance and willingness to learn are assumed. Interest in psychosocial support and teamwork

Course content

  • Recognizing psychological stress reactions, stress, and adaptation processes
  • Applying solution-oriented communication
  • Gaining confidence in crisis and conflict situations
  • Understanding group dynamics and professional reference systems
  • Practical application of scientific models
  • Methods of psychosocial support in the workplace
  • Developing skills and tools through role-playing, exercises, and self-reflection
  • Promoting personal and collective resilience
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Target group

This course is aimed at:

  • Employees from all professional groups and hierarchical levels
  • Team leaders and managers
  • Works council members and HR professionals
  • Employees who bear personnel responsibility

Course provider: Kärntner Berufsförderungsinstitut GmbH

Kärntner Berufsförderungsinstitut GmbH

Course provider: Kärntner Berufsförderungsinstitut GmbH

For questions about course content, please contact:

Kärntner Berufsförderungsinstitut GmbH

info@bfi-kaernten.at057878

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